Last updated: April 26, 2021
Sing With Grace and/or its affiliates (“Sing With Grace”, “we” or “us”) operate an online store (“Sing With Grace Shop”) located at SingWithGrace.com from which you may purchase services (“Sing With Grace Shop Products”).
1. Information that you provide to us
2. Sing With Grace Shop IP
You may choose to or we may invite you to submit comments or ideas about improvements to the Sing With Grace Shop or our products or services (“Ideas”). If you submit an Idea to us, we will presume that your submission was voluntary, unsolicited by us, and delivered to us without any restrictions on our use of the Idea. You also agree that Sing With Grace has no fiduciary or any other obligation to you in connection with any Idea you submit to us, and that we are free to use your Ideas without any attribution or compensation to you.
3. Access to Sing With Grace Shop
Sing With Grace grants you a limited, revocable, non-exclusive, non-transferable license to access the Sing With Grace Shop. This license does not include a right to use any of the content and information, including product listings. Your permissions and/or licenses are automatically terminated by any unauthorized use.
4. Products, Content and Specifications.
Details of the products and services available for purchase in the Sing With Grace Shop (“Sing With Grace Shop Products”) are set out in the Sing With Grace Shop listings. All features, content, specifications, products and prices of products and services described or depicted in this Sing With Grace Shop are subject to change at any time without notice. Unless expressly noted, all weights, measures and similar descriptions are approximate and are provided for convenience purposes only. Packaging may vary from that shown, and the appearance of a product in reality may differ from its appearance to you on the Sing With Grace Shop due to the limitations of the systems that you use to access the Sing With Grace Shop. The inclusion of any products or services in the Sing With Grace Shop at a particular time does not imply or warrant that these products or services will be available at any time. Occasionally, the manufacture or distribution of a certain product or service may be delayed for a number of reasons. In such event, we will make reasonable efforts to notify you of the delay and keep you informed of the revised delivery schedule. By placing an order, you represent that the products ordered will be used only in a lawful manner.
4a. Services and Return Policy
If you cancel / reschedule your paid-in-full coaching session 48 hours before the beginning of your session, I offer a 100% refund. Otherwise, I do not offer refunds for services offered. I can’t guarantee that you will be cast in a specific role at your audition or any other outcomes you desire.
I do promise that I will give you my best advice and attention during your voice lessons so you can achieve the polished performance you want.
a. Subscription terms. We may offer you the ability to purchase subscriptions via the Sing With Grace Shop. Terms specific to a subscription will be disclosed to you at or prior to the time at which you purchase the subscription, and by purchasing the subscription you are agreeing to those terms.
b. Free trials and promotional periods. If a subscription commences with a free trial or a promotional period, you will have the right to cancel the subscription prior to the end of the trial or period. If we do not provide you with an online cancellation mechanism, then you may exercise this cancellation right by contacting us. We will email you prior to the end of the free trial or promotional period to remind you that the trial or period is coming to an end, and to give you an opportunity to cancel before the commencement of the paid period. If you do not cancel, we will bill you at the end of the free trial or promotional period, and your subsequent cancellation rights will be in accordance with the terms specific to the subscription.
c. Cancellation. Your cancellation rights, and the mechanism via which you may notify us of your decision to cancel, will be disclosed to you at or prior to the time at which you purchase a subscription.
6. Your account
We may require that you create an account to access the Sing With Grace Shop, including to make purchases or access your downloads. If we do so, you must provide accurate information about yourself when you create an account and ensure that you update us if that information changes. You must ensure that your login details remain confidential. You are responsible for any activity, including any purchases made, under your account. We reserve the right to terminate your account at any time and for any reason.
7. Shipping and returns
This Section 7 applies to Sing With Grace Shop Products that are physical goods. For clarity, this Section 7 applies despite any contrary terms in any invoice or purchase order.
Orders are shipped using carriers selected by Sing With Grace. The shipping fees you will be charged, if any, will be provided to you before you confirm your order. If we provide you with an estimated shipping date, the estimated delivery date is not guaranteed, and inventory shortages or events beyond our control could impact the delivery date. Sing With Grace is not liable for delivery later than the estimated delivery date, or for any loss, damage, or penalty you may incur from a delay in shipment or delivery. Unless otherwise noted in the product description, each Sing With Grace Shop Product will be delivered FCA delivery location (as such location is designated on the applicable order) (Incoterms 2010).
Unless otherwise noted in the product description, Sing With Grace Shop Products may be returned in their original packaging and condition (including all accessories and components provided) within 30 days of purchase. However, unless we tell you otherwise, you will only be entitled to a refund if we provide you with an item that does not match the product description of the item that you purchased. If that occurs, your exclusive remedy is to return the item in unused condition, in exchange for a refund. To begin the return process, please contact us.
8. Sanctions and export policy
You may not use the Sing With Grace Shop or purchase any Sing With Grace Shop Product in or for the benefit of a country, organization, entity, or person embargoed or blocked by any government, including those on sanctions lists identified by the United States Office of Foreign Asset Control (OFAC). We do not claim, and we cannot guarantee that the Sing With Grace Shop or any Sing With Grace Shop Product is or will be appropriate or available for any location or jurisdiction, comply with the laws of any location or jurisdiction, or comply with laws governing export, import, or foreign use.
9. No warranties
We provide the Sing With Grace Shop, Sing With Grace Shop IP and Sing With Grace Shop Products “as is” and “as available”, without any express, implied, or statutory warranties of title, merchantability, fitness for a particular purpose, noninfringement, or any other type of condition, warranty or guarantee. No data, documentation or any other information provided by Sing With Grace or obtained by you from or through the Sing With Grace Shop – whether from Sing With Grace or another entity, and whether oral or written – creates or implies any warranty from Sing With Grace to you.
Sing With Grace disclaims any knowledge of, and does not guarantee: (a) the accuracy, reliability, or correctness of any data provided through the Sing With Grace Shop; (b) that the Sing With Grace Shop Products will meet your specific needs or requirements; (c) that the Sing With Grace Shop will be available at any particular time or location, or will function in an uninterrupted manner or be secure; (d) that Sing With Grace will correct any defects or errors in the Sing With Grace Shop; or (e) that the Sing With Grace Shop is free of viruses or other harmful code. Use of data, products or services that you access, purchase or download through the Sing With Grace Shop is done at your own risk – you are solely responsible for any damage to your property, loss of data, or any other loss that results from such access, purchase or download.
10. Limitation of liability
Sing With Grace further denies responsibility for all liability and damages to you or others caused by (a) your access or use of the Sing With Grace Shop inconsistent with our instructions; (b) any unauthorized access of servers, infrastructure, or data used in connection with the Sing With Grace Shop; (c) any bugs, viruses, or other harmful code that may be transmitted to or through the Sing With Grace Shop; (d) any errors, inaccuracies, omissions, or losses in or to any data provided to us; (e) third-party content provided by you; or (f) the defamatory, offensive, or illegal conduct of others.
You agree to limit any additional liability not disclaimed or denied by Sing With Grace in relation to the Sing With Grace Shop, Sing With Grace Shop IP, and Sing With Grace Shop Products, to your direct and documented damages; and you further agree that under no circumstances will any such liability exceed in the aggregate the greater of the amounts paid by you to Sing With Grace during the three-month period immediately preceding the event that gave rise to your claim for damages, and USD $20.
These limitations on our liability to you will apply regardless of the legal theory on which your claim is based, including contract, tort (including negligence), strict liability, or any other theory or basis.
11. Applicable law
12. Modification and severability
All listings are priced in American dollars unless otherwise stated.
14. Our address
Sing With Grace